Mayah Johnson
Customer Service Representative
Hanover Park,Illinois
Summary
Friendly and reliable Customer Service Representative offering unmatched customer service and workplace focus. Quick and accurate interactions with excellent multi-tasking aptitude and quality assistance.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Portillos
Streamwood, IL
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Lifeguard
Atcher Island
Hanover Park, IL
05.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Monitored safety of guests in and around swimming pool.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Team Member
Steak N Shake
Glendale Heights, United States
08.2020 - 10.2020
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Inspected equipment and conducted basic repairs to keep machinery operational.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Schaumburg High School
Schaumburg, IL 08.2018 - 05.2022
Skills
35 Wpm
Clear Communication
Interpersonal Skills
Goal Orientated
Active Listening
Time Management
Conflict Resolution
Timeline
Cashier
Portillos
03.2022 - Current
Lifeguard
Atcher Island
05.2021 - 08.2022
Team Member
Steak N Shake
08.2020 - 10.2020
High School Diploma -
Schaumburg High School
08.2018 - 05.2022