Maya Kim Sampson
San Mateo,CA
Summary
Highly motivated with extensive customer service, sales experience, management experience and Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Responsible, knows how to manage a team and work i a team, looking for a job where i can contribute my abilities.
Overview
8
8
years of professional experience
Work History
Sales Associate
Nespresso
08.2022 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Shift Manager and Store Manger for 5 Months
Laline
08.2021 - 08.2022
- Created and implemented strategies for improving operational efficiency and accuracy.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Managed staff hiring, training and supervision.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Trained and mentored new employees to maximize team performance.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Airport Security Officer
Ben Gurion Airport
12.2019 - 01.2021
- Assisted in preventing unauthorized access to secure areas through vigilant monitoring and enforcement of access control measures.
- Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
- I can't share more than that on my job at the airport.
Sales Associate
Gap
09.2015 - 12.2017
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Education
High School Diploma -
Hartuv
Kibutz Tzora, Israel06.2016
Skills
- Customer Needs Assessment
- Sales Development
- Meeting Deadlines
- Sales Training
- Staff Support
- Customer Assistance
- Upselling techniques
- Sales strategies
- Decision-making
Additional Information
Between 2017-2019 i served in the IDF as a combat soldier, thought that time i went through a course of command and leadership.
Languages
Hebrew
Native or Bilingual
Timeline
Sales Associate
Nespresso
08.2022 - 04.2023
Shift Manager and Store Manger for 5 Months
Laline
08.2021 - 08.2022
Airport Security Officer
Ben Gurion Airport
12.2019 - 01.2021
Sales Associate
Gap
09.2015 - 12.2017
High School Diploma -
Hartuv
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