Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
Barnes & Noble , NSU Book Store
01.2020 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Site Coordinator
YMCA Of Greater Hampton Roads
08.2019 - 08.2021
Created and organized program schedule to include academic, recreation and enrichment activities.
Provided training, guidance and ongoing support to program staff.
Managed day-to-day operations of expanded learning program.
Cashier Supervisor
Krogers Grocery Store
01.2017 - 10.2019
Built positive relationships with customers to increase repeat business.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Quickly and accurately counted drawers at start and end of each shift.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Executive Floor Receptionist
Locus Lodge LLC
01.2015 - 08.2016
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Greeted customers and visitors in-person and via telephone calls.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Scheduled office meetings and client appointments for staff teams.
Education
Education of Individuals in Elementary Special Education Programs
Norfolk State University
Norfolk, VA
08.2020
Associate of Applied Science - Nursing
Tidewater Community College
Portsmouth, Virginia
2015
High School Diploma - undefined
Churchland High School
Portsmouth, Virginia
2012
Skills
Microsoft Office proficiency Excel spreadsheets Results-oriented Self-directed Time management Dedicated team player Strong interpersonal skills
Policy Enforcement
Ordering of Products
Microsoft Office
Organization and Efficiency
Verbal and Written Communication
Timeline
Sales Associate
Barnes & Noble , NSU Book Store
01.2020 - Current
Site Coordinator
YMCA Of Greater Hampton Roads
08.2019 - 08.2021
Cashier Supervisor
Krogers Grocery Store
01.2017 - 10.2019
Executive Floor Receptionist
Locus Lodge LLC
01.2015 - 08.2016
Education of Individuals in Elementary Special Education Programs
Norfolk State University
Associate of Applied Science - Nursing
Tidewater Community College
High School Diploma - undefined
Churchland High School
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