Jeniffer Rodriguez
Miami
Summary
Dynamic receptionist with proven expertise ,excelling in appointment scheduling and customer service. Known for resolving issues promptly and enhancing client satisfaction through effective problem-solving. Skilled in multi-line telephone management and data entry, ensuring a professional and welcoming environment for all visitors.
Overview
6
6
years of professional experience
Work History
Receptionist
Cosme Refinishing LLC
Miami
03.2023 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Scheduled appointments for my boss.
- Gave my boss information on when and what time he had his estimates with his customers.
Front Desk Receptionist
Law Firm of Joseph R Lackey
Miami
02.2022 - 05.2023
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Scheduled and confirmed appointments for clients and staff.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted visitors warmly and directed them to correct personnel or office.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Receptionist
A & Y gpr services
Miami
01.2019 - 01.2020
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
GED -
Hialeah Gardens High School
Miami, FL03-2024
Skills
- Appointment scheduling
- Multi-line telephone management
- Customer service
- Data entry
- Problem solving
- Reception desk management
- Positive and professional
- Calendar management
Timeline
Receptionist
Cosme Refinishing LLC
03.2023 - Current
Front Desk Receptionist
Law Firm of Joseph R Lackey
02.2022 - 05.2023
Receptionist
A & Y gpr services
01.2019 - 01.2020
GED -
Hialeah Gardens High School