Mayela Castro
Edinburg,TX
Summary
Expert in market trends analysis and adept at decision-making, consistently enhancing customer satisfaction and team goals. Demonstrates exceptional planning and organization, alongside brand representation, ensuring top-notch service delivery with a keen attention to detail. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
07.2023 - 09.2024
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to team objectives in fast-paced environment.
Sacristan
Our Lady Of Sorrows
08.2021 - 05.2023
- Trained new personnel regarding company operations, policies and services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction.
Education
Licensed Esthetician - Esthetician
GA Beauty & Barber School
McAllen, TX06.2024
High School Diploma -
Robert Vela High School
Edinburg, TX06.2023
Skills
- Brand representation
- Hand-Eye Coordination
- Safety awareness
- Order Accuracy
- Market Trends Analysis
- Advertising and marketing
- Customer Service
- Documentation And Reporting
- Planning and Organization
- Product Knowledge
- Trend understanding
- Decision-Making
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Curbside Shopper
HEB Grocery Store
07.2023 - 09.2024
Sacristan
Our Lady Of Sorrows
08.2021 - 05.2023
Licensed Esthetician - Esthetician
GA Beauty & Barber School
High School Diploma -
Robert Vela High School
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