Destiny McIntire
Lubbock,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Curbside Shopper
Sam's Club
07.2025 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Receptionist
Shannon Clinic Pediatrics
02.2022 - 05.2025
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Assistant Manager
Stripes Convenience Store
11.2017 - 02.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Assistant Manager
Maurices
10.2014 - 09.2017
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Engaged directly with customers to offer assistance and resolve complaints.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Created employee work schedules for optimum coverage and labor cost control.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
Robert E Lee Highschool
Midland, TX05-2015
Skills
- Brand representation
- Efficient navigation
- Hand-eye coordination
- Safety awareness
- Order accuracy
- Flexibility
- Accurate money handling
- Bookkeeping
- Scheduling
- Tech-Savvy
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
Curbside Shopper
Sam's Club
07.2025 - Current
Receptionist
Shannon Clinic Pediatrics
02.2022 - 05.2025
Assistant Manager
Stripes Convenience Store
11.2017 - 02.2022
Assistant Manager
Maurices
10.2014 - 09.2017
High School Diploma -
Robert E Lee Highschool