Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Shifrah Ali

Shifrah Ali

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Dynamic "Curbie" with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2
2
years of professional experience

Work History

Curbside Shopper

Aritzia
02.2024 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.

Waitress

Kohinoor Tawa and Grill
06.2022 - 11.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

No Degree - Biology

The University of Texas At San Antonio
San Antonio, TX
05-2028

High School Diploma -

Ronald Reagan High School
San Antonio, TX
05-2024

Skills

  • Brand representation
  • Hand-Eye Coordination
  • Order Accuracy
  • Flexibility
  • Upbeat and Outgoing Attitude
  • Decision-Making
  • Heavy Lifting
  • Prioritizing Orders
  • Customer Service
  • Mobile ordering understanding
  • Customer Relations
  • Fast Paced

Interests

I am very interested in sewing, fashion, and singing In my free-time I have sewn a number of clothing items like skirts, shirts, and a couple accessories I have learned how to tailor, repair, and make adjustments to clothes For example, if I feel like I don't like the fit of my shirts, I have put time in to learn how to physically make the shirt just how I want I always find it very fun to make your own clothes, especially when you can't really find many clothes in stores that you really love, adding your own personal style and touch just makes my attachment to my clothes much more special

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Curbside Shopper

Aritzia
02.2024 - Current

Waitress

Kohinoor Tawa and Grill
06.2022 - 11.2024

No Degree - Biology

The University of Texas At San Antonio

High School Diploma -

Ronald Reagan High School

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Shifrah Ali