Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayela Esquer-Vazquez

San Antonio,TX

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

10
10
years of professional experience

Work History

Sales Associate

Barri Financial Group
San Antonio, Texas
10.2021 - Current
  • Money transfers
  • bill payments
  • loans
  • Verified customer's identification for check cashing services.
  • Performed teller duties including check cashing, coin redemption, money orders, traveler's checks and other financial transactions.
  • Processed check cashing requests within established limits.
  • Assisted customers with deposits, withdrawals, transfers, loan payments, check cashing and other banking transactions.

Sales Associate

ACE Cash Express Inc.
San Antonio, Texas
12.2020 - 10.2021
  • Assisted customers in locating products and answering inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Reviewed loan applications for accuracy and completeness.
  • Communicated with clients to gather required documentation.
  • Managed timelines to ensure timely loan closings.
  • Submitted loan applications to underwriting department for review and approval process.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.

Sales Associate

Barri Financial Group
San Antonio, Texas
03.2015 - 10.2020
  • Assisted customers in locating products and answering inquiries.
  • Collaborated with team members to improve customer service experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

East Central High School
San Antonio, TX
06-2011

Skills

  • Customer service
  • Check cashing
  • Loan processing
  • Documentation review
  • Problem solving
  • Team collaboration
  • Time management
  • Payment processing
  • Client service
  • Cash handling
  • Sales trends
  • Flexible schedule
  • Store opening and closing

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Sales Associate

Barri Financial Group
10.2021 - Current

Sales Associate

ACE Cash Express Inc.
12.2020 - 10.2021

Sales Associate

Barri Financial Group
03.2015 - 10.2020

High School Diploma -

East Central High School
Mayela Esquer-Vazquez