Mayela Garza
Roma,TX
Summary
Ambitious Receptionist equipped to handle computer skills and telephone etiquette.routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and active Listening. Committed to contributing to company growth.
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist
H&r Block Remote
Roma, Texas
03.2025 - 05.2025
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls effectively.
- Scheduled appointments and maintained calendar for staff members.
- Handled customer inquiries with professionalism and courtesy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Receptionist
Pediatric care center
Roma, Texas
10.2021 - 08.2024
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls effectively.
- Scheduled appointments and maintained calendar for staff members.
- Processed incoming and outgoing mail and packages efficiently.
- Assisted with administrative tasks, including filing and data entry.
- Handled customer inquiries with professionalism and courtesy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
Daycare Teacher
Learning Central
Rio Grande City, Texas
01.2019 - 09.2021
- Created engaging lesson plans for diverse age groups at Learning Central.
- Supervised daily activities to ensure children's safety and well-being.
- Implemented educational games that promoted social and cognitive skills development.
- Communicated regularly with parents regarding children's progress and needs.
- Maintained a clean and organized classroom environment for optimal learning.
- Taught children foundational skills in colors, shapes and letters.
- Created a positive, nurturing environment for young students.
Education
Associate of Arts - Education
South Texas College
McAllen, TX 08.2017 - 05.2019
Skills
- Multi-line phone operation
- Appointment scheduling
- Customer inquiry handling
- Office administration
- Strong communication
- Active Listening
- Multitasking
- Time management
- Problem-solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist
H&r Block Remote
03.2025 - 05.2025
Receptionist
Pediatric care center
10.2021 - 08.2024
Daycare Teacher
Learning Central
01.2019 - 09.2021
Associate of Arts - Education
South Texas College
08.2017 - 05.2019