Mayla Parker
Caddo Mills,TX
Summary
Dedicated and adaptable professional with a strong background in education and customer service. My experience in the restaurant industry has honed exceptional customer service skills and the ability to thrive in fast-paced environments. Additionally, my leadership experience as a manager demonstrates strong organizational and conflict resolution skills. I bring a track record of positive guest interactions, adaptability, and a commitment to excellence to any team or role.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Educational Solution Services, ESS
2023.08 - Current
- Model and encourage positive behavior as well as provide one-on-one assistance to students with diverse learning needs.
Server
Pappadeaux Seafood Kitchen
2022.11 - 2023.08
- Provide exceptional, by addressing issues promptly and engaging with tables
- Showcase proficiency in menu options and featured items to elevate the customer's dining experience.
Server/ Bartender/ Cook
Cork & Brew
2022.07 - 2022.11
- Trained in all positions, maintaining flexibility and guest-oriented focus
- Maintained cleanliness and organization in the restaurant to ensure a positive guest experience.
Texas Roadhouse
2021.10 - 2022.03
- Worked collaboratively with team members to provide excellent customer service
- Demonstrated knowledge of menu offerings and specials to enhance guest experience resulting in being named one of the “Top 10 Roadhouse Servers, in the North Texas District.”
Guest Services/ Captain/ Fulfillment
Target
2020.08 - 2021.10
- Demonstrated adaptability and flexibility in fulfilling multiple roles, including customer service and fulfillment
- Consistently maintained a positive guest experience both in store and over the phone.
Manager
Soulmans BBQ
2019.12 - 2020.03
- Provided a safe and engaging environment for all employees and guests
- Demonstrated strong leadership skills by promptly addressing inappropriate and disciplinary issues.
Crew Member
Soulmans BBQ
2018.07 - 2019.12
- Consistently provided excellent customer service, resulting in being named Employee of the Year in 2018 as well as employee of the month in July of 2019.
Education
Bachelor of Science - Psychology With A Minor in Criminal Justice
Texas A&M University - Commerce
2024
High School Diploma -
Royse City High School
2020
Skills
- Customer Service
- Team Collaboration
- Leadership
- Adaptability/Flexibility
- Communication
- Organizational
- Time Management
- Conflict Resolution
- Attention to Detail
Timeline
Substitute Teacher
Educational Solution Services, ESS
2023.08 - Current
Server
Pappadeaux Seafood Kitchen
2022.11 - 2023.08
Server/ Bartender/ Cook
Cork & Brew
2022.07 - 2022.11
Texas Roadhouse
2021.10 - 2022.03
Guest Services/ Captain/ Fulfillment
Target
2020.08 - 2021.10
Manager
Soulmans BBQ
2019.12 - 2020.03
Crew Member
Soulmans BBQ
2018.07 - 2019.12
Bachelor of Science - Psychology With A Minor in Criminal Justice
Texas A&M University - Commerce
High School Diploma -
Royse City High School
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