MAYLEIGH RICHEY
Fort Wayne,US
Summary
Dedicated and adaptable with extensive experience in leadership, childcare, aquatics, retail sales, and food service. Expertise in supervising teams, ensuring safety compliance, and delivering exceptional customer service in dynamic environments. Recognized for strong communication skills and reliability, with a proven track record of managing multiple responsibilities while fostering a positive and professional atmosphere. Committed to driving team success and enhancing customer satisfaction through effective collaboration and proactive problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Garden Associate
Galbraiths Landscaping
Fort Wayne, IN
06.2024 - Current
- Assisted customers in selecting plants, soil, fertilizers, and gardening tools based on their needs
- Provided expert guidance on plant care, seasonal maintenance, and landscaping basics
- Opening and closing procedures
- Maintained plant health through watering, pruning, and pest management
- Managed inventory, restocked merchandise, and organized displays
- Operated POS system and processed transactions accurately
- Drove sales through product recommendations and upselling complementary items
- Maintained clean, organized, and visually appealing retail environment
- Assisted with unloading shipments and handling large inventory deliveries
- Managed physically demanding outdoor work in varying weather conditions
- Resolved customer concerns and complaints professionally and efficiently
- Educated customers on plant care, seasonal maintenance, and product usage
- Processed transactions accurately while maintaining friendly, attentive service
- Collaborated with team members to ensure smooth store operations
- Maintained organized, visually appealing displays to enhance customer shopping experience
- Demonstrated strong communication skills when explaining product benefits and care instructions
Childcare Site Director
YMCA Daycare
Fort Wayne, IN
01.2024 - 05.2024
- Supervised and managed a team of staff members
- Oversaw daily operations of before/after-school childcare program serving children
- Ensured compliance with state licensing and YMCA policies
- Developed and implemented age-appropriate activities and enrichment programs
- Communicated regularly with parents regarding child progress and behavior
- Handled incident reports and maintained safety standards
- Maintained accurate attendance and program documentation
- Coordinated with school administration and YMCA leadership
Kitchen staff
Heritage Park
Fort Wayne, IN
08.2023 - 01.2024
- Prepared and served meals according to residents’ dietary restrictions and nutrition plans
- Followed strict food safety and sanitation guidelines (state and facility regulations)
- Assisted in meal plating, portion control, and tray assembly
- Maintained clean and organized kitchen, dishwashing, and prep areas
- Collaborated with nursing and dietary staff to ensure accurate meal delivery
- Provided respectful and compassionate service to elderly residents
- Managed time efficiently in a fast-paced environment during meal service
- Stocked inventory and assisted with receiving food deliveries
Nanny
Erik Bennett
Fort Wayne, IN
07.2022 - 11.2023
- Kept daily records of each child's activities, behaviors, meals, and naps.
- Changed diapers, bathed and dressed babies, and prepared bottles
- Created and maintained a safe environment for children to play in.
- Created games and activities using arts and crafts to support learning and verbal skills.
Pizza Chef
Papa Johns Pizza
Fort Wayne, IN
10.2022 - 02.2023
- Prepared pizzas and menu items according to company recipes and quality standards
- Managed high-volume orders during peak hours while maintaining accuracy and speed
- Operated ovens and kitchen equipment safely and efficiently
- Ensured food safety and sanitation compliance at all times
- Worked collaboratively with team members to meet service time goals
- Handled cash and processed customer orders at POS system
- Opening and closing procedures
- Provided friendly customer service for in-store and phone orders
- Maintained clean and organized prep and kitchen areas
- Trained new hires
Summer Swim Coach
ARLINGTON PARK CLUBHOUSE
Fort Wayne, IN
06.2018 - 08.2021
- Provided private and group swim instruction for children ages 3–12
- Taught water safety, stroke development, and foundational swimming techniques
- Developed customized lesson plans based on age and skill level
- Ensured swimmer safety through constant supervision and emergency preparedness
- Built confidence in beginner swimmers through patient, encouraging instruction
- Communicated progress and skill development with parents
- Managed multiple students during group classes while maintaining individualized attention
- Adapted teaching methods to accommodate different learning styles and comfort levels
- Maintained a structured and positive learning environment
- Demonstrated strong crisis management skills in a high-risk environment
- Promoted discipline, teamwork, and goal-setting in young athletes
Lifeguard
Cherry Hill Swim & Tennis
Fort Wayne, IN
05.2018 - 07.2021
- Ensuring the safety of all guests at the pool
- Maintain a clean and safe environment for all ages
- Kept rescue equipment in good working order by inspecting it and performing basic repairs.
- Keeping an eye on all guests and swimmers
- Private swim lessons kids ages 3-7
- Went through various training courses to keep lifeguard certificate up to date
- Enforced facility rules and safety regulations
Education
High School Diploma -
Northrop High School
Fort Wayne, IN05.2023
Bachelor of Arts - Art Education
Purdue Fort Wayne
Fort Wayne, INAssociate of Applied Arts - Art Education
Ivy Tech Community College Fort Wayne – Coliseum Campus
Fort Wayne, IN01.2024
Skills
Leadership & Team Supervision
Customer Service & Client Relations
Communication (Parents, Clients, and Team Members)
Time Management & Multitasking
Conflict Resolution & Problem Solving
Crisis Management & Emergency Response (CPR/AED Certified)
Safety Compliance & Risk Assessment
Lesson & Program Planning
Sales & Upselling Techniques
Cash Handling & POS Systems
Food Safety & Sanitation
Inventory Management & Organization
Team Collaboration & Adaptability
Accomplishments
- Promoted to positions of increased responsibility based on performance, reliability, and leadership abilities
- Trained and mentored new employees in retail and food service roles, supporting team development and onboarding
- Recognized by management for strong work ethic, professionalism, and positive impact on team performance
Certification
- First Aid/CPR Certified
- Lifeguard Certification
Timeline
Garden Associate
Galbraiths Landscaping
06.2024 - Current
Childcare Site Director
YMCA Daycare
01.2024 - 05.2024
Kitchen staff
Heritage Park
08.2023 - 01.2024
Pizza Chef
Papa Johns Pizza
10.2022 - 02.2023
Nanny
Erik Bennett
07.2022 - 11.2023
Summer Swim Coach
ARLINGTON PARK CLUBHOUSE
06.2018 - 08.2021
Lifeguard
Cherry Hill Swim & Tennis
05.2018 - 07.2021
High School Diploma -
Northrop High School
Bachelor of Arts - Art Education
Purdue Fort Wayne
Associate of Applied Arts - Art Education
Ivy Tech Community College Fort Wayne – Coliseum Campus