Mayra Avila
Las Vegas,NV
Summary
Dedicated Customer Service professional with expertise in service delivery and proven multitasking abilities. As a hardworking and passionate job seeker with strong organizational skills, I am eager to secure this position and contribute to the team's success in achieving company goals. Additionally, as a mother of 3, with expertise in child care, and a dedicated care professional, focused on supporting patients to feel secure and comfortable in clinical and home settings. Claiming the role of a responsible team player who is always willing to take on additional responsibilities to ease the burden on families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Stylist
Paul Mitchell The School Las Vegas
2016.10 - 2019.01
- Assisted senior stylists for complex styling tasks, ensuring timely completion of appointments.
- Consistently received positive feedback from clients for exceptional hairstyling skills and attention to detail.
- Conducted thorough consultations with clients to understand their needs and preferences before starting any service.
- Collaborated with team members to create unique hairstyles for fashion shows and special events.
- Upheld strict sanitation standards in compliance with local health regulations to ensure client safety during services provided.
- Demonstrated professionalism at all times by adhering to dress code, punctuality, and maintaining a positive attitude towards colleagues and clients alike.
- Maintained a clean and organized work station, promoting a professional salon environment.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
Restaurant Hostess
Applebee's Grill + Bar
2016.09 - 2016.12
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Volunteer Coordinator
PRIDE Las Vegas
2016.05 - 2016.12
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Assisted artists/vendors during setup process; loading/unloading equipment while adhering to strict safety protocols.
- Delivered exceptional customer service at information booths, offering accurate details about schedules, locations, and attractions within the event grounds.
- Contributed to a positive guest experience by providing prompt assistance and addressing inquiries with professionalism.
- Promoted festival safety by adhering to guidelines and promptly reporting any potential hazards or incidents observed.
- Built and established positive relationships with patrons, team members and supervisors.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School Las Vegas
Las Vegas, NV01.2019
High School Diploma -
Las Vegas High School
Las Vegas, NV06.2016
Skills
- Sanitation Practices
- Nevada Licensed Cosmetologist
- Customer Service
- Strong multitasking
- Food safety awareness
- Bilingual
- Friendly
- Positive Attitude
- Patience and Empathy
- CPR training
- Hygiene and Cleanliness
- Infant Care
- Early Childhood Development
Certification
- Licensed cosmetologist
- CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Student Stylist
Paul Mitchell The School Las Vegas
2016.10 - 2019.01
Restaurant Hostess
Applebee's Grill + Bar
2016.09 - 2016.12
Volunteer Coordinator
PRIDE Las Vegas
2016.05 - 2016.12
Cosmetology License - Cosmetology
Paul Mitchell The School Las Vegas
High School Diploma -
Las Vegas High School
- Licensed cosmetologist
- CPR certified
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