Mayra Cisneros
Lompoc,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Elite Eye Care (805)736-2020
Lompoc, CA
10.2011 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Scheduled appointments for patients via phone and in person.
Education
Certified nursing assistant - CNA
Allan Hancock College
Santa Maria, CA11-2023
Some College (No Degree) - Nursing
Allan Hancock College
Santa Maria, CASkills
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Procedure Assistance
- Payment Collection
- Inventory Management
- Patient Flow Management
- Patient-Focused Care
- Patient Scheduling
- Team Management and Supervision
- Proper Sterilization Techniques
- Insurance Verification
- CPR
- Fluent in Spanish
- Medical Billing
- insurance verification
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Elite Eye Care (805)736-2020
10.2011 - Current
Certified nursing assistant - CNA
Allan Hancock College
Some College (No Degree) - Nursing
Allan Hancock College
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