Your Name
Summary
Dynamic professional with extensive experience as a Pawnbroker at First Cash, excelling in cash flow management and customer engagement. Proven track record in loan processing and inventory management, ensuring optimal stock levels. Recognized for effective communication and teamwork, driving customer satisfaction and operational success. Bilingual in Spanish, enhancing customer relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pawnbroker
First Cash
09.2024 - 04.2025
Loan counter , Sales associate , Department manager .
Attend to customers needs. Sold inventory in stock , provided loans for customers. Managed cash flow in register . Took inbound and outbound calls. Made sure items in the store were accounted for by doing inventory .
Department Manager
McDonald’s
08.2020 - 09.2024
Manage Employees in each department to assure everything is in order to have a successful business day . Provide customer service by taking orders and attending to any customer complaints . Managed employee time and hours. Responsible for inventory to assure we have to necessary items used for daily business .
Education
The Victory Learning Center
San Antonio, TXSkills
- Cash flow management
- Fluent in Spanish, read and write
- Effective communicator
- Teamwork orientation
- Negotiations
- Merchandising strategies
- Inventory management
- Inventory coordination
- Sales proficiency
- Loan processing
- Upselling techniques
- Financial management
- Item pricing
- Loan writing
- Item authentication
- Loan paperwork
- Loan coordination
- Merchandise appraisals
- Negotiation and communication
- Material resources management
- Marketing tactics
- Store audits
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Active listening
Certification
Food Handling
Broker
Timeline
Pawnbroker
First Cash
09.2024 - 04.2025
Department Manager
McDonald’s
08.2020 - 09.2024
The Victory Learning Center