Mayra Alejandra Longoria
Del Rio
Summary
Dynamic Business Center Representative at HEB Grocery Store with proven expertise in daily operations management and sales reporting. Excelled in cash handling and accounting functions, consistently delivering accurate financial reconciliations. Recognized for exceptional communication and organizational skills, effectively managing multiple tasks in high-pressure environments.
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
18
18
years of professional experience
Work History
Business Center Representative
HEB Grocery Store
Del Rio
08.2007 - Current
- Managed daily operations of the business center including opening and closing procedures.
- Created weekly reports detailing sales figures and customer feedback.
- Collected deposits or payments and arranged for billing.
Cash handing. • Prepared ,verified and maintained accounting functions; ensured office and store balance on a daily basis. • Performed quarterly consignment inventories. • Performed all daily reports ,terminal and bank readings. • Prepared and reconciled tills and helped with pulls and Required weekly audits. • Performed Business Center Representative duties, as needed. • Ordered supplies and forms needed for the department. • Strong communication, organization, and customer service skills. • Managed multiple tasks, during stressful situations.
Education
High School Diploma -
C.B.T.i.s # 54
Acuna Coahuila México 05-2000
Skills
- Daily operations management
- Sales reporting
- Accounting functions
- Cash handling
Timeline
Business Center Representative
HEB Grocery Store
08.2007 - Current
High School Diploma -
C.B.T.i.s # 54