Mayra Paredes
Orlando,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Merchandise Manager
Tommy Hilfiger
07.2023 - Current
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assessed areas of service concern and developed improvement plans.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Generated reports on purchasing activities to support management decisions.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Reviewed customer feedback to identify trends and improve product selection.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Lead Sales Associate
Tommy Hilfiger
07.2022 - 07.2023
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Participated in store meetings and product training sessions to understand and sell items.
- Developed, maintained and utilized diverse client base.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Monitored sales team performance and provided constructive feedback.
- Trained new employees on customer service, money handling and organizing strategies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and provided product advice to increase sales.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
Sales Associate
Tommy Hilfiger
09.2021 - 07.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Marketing
Valencia College
Orlando, FL08.2026
High School Diploma -
Freedom High School
Orlando, FL05.2021
Skills
- Team Leadership
- Merchandise Allocation
- Attention to Detail
- Customer Service
- Analytical Thinking
- Merchandise presentation
- Pricing Updates
- Staff Training
Languages
Spanish
English
Timeline
Merchandise Manager
Tommy Hilfiger
07.2023 - Current
Lead Sales Associate
Tommy Hilfiger
07.2022 - 07.2023
Sales Associate
Tommy Hilfiger
09.2021 - 07.2022
Associate of Arts - Marketing
Valencia College
High School Diploma -
Freedom High School