Mayra Salgado
Westminster,CA
Summary
Dedicated Front Desk Receptionist with strong customer service and attention to detail. Proven ability to enhance guest satisfaction through effective communication and efficient operations.
Results-driven Front Desk Receptionist with extensive experience in customer service and reservation management. Known for exceptional listening skills and organizational abilities, dedicated to enhancing overall guest satisfaction and fostering positive experiences.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Extended Stay America, ESA
Huntington Beach, CA
05.2012 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated reservations, optimizing room availability and enhancing customer satisfaction.
- Assisted guests with inquiries, providing information about hotel services and local attractions.
- Maintained accurate records of guest accounts and billing information using property management systems.
Education
High School Diploma -
Bolsa Grande
Garden Grove, CASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Extended Stay America, ESA
05.2012 - Current
High School Diploma -
Bolsa Grande