Mayra Solis
Pampa,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Server
The Plaza Restaurant
Pampa, TX
06.2023 - 01.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
City Mail Carrier
U.S Postal Service MCSO
Pampa, TX
10.2020 - 12.2022
- Ensured proper handling of valuable documents or fragile items.
- Assisted in loading and unloading trucks with parcels and other mail items.
- Provided customer service regarding postal regulations and services.
- Inspected postal vehicles for maintenance needs.
- Delivered packages, letters, and other items to residential and commercial customers.
- Collected outgoing mail from post office boxes.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Regional CSR
Happy State Bank
Pampa, TX
06.2017 - 10.2020
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Handled customer inquiries and complaints in a timely manner.
- Provided customer service support to customers over the phone and by email.
- Adhered to company's established protocols for handling confidential data.
- Performed account maintenance activities such as updating client information in databases.
- Ensured compliance with applicable laws and regulations for provision of services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Pampa High School
Pampa, TXSkills
- Safe Food Handling
- Food Running
- High-volume dining
- Positive and professional
- Professional Appearance
- Exceptional customer service
- Safe Driving
- Reading Comprehension
- Mail distribution
- Technology use
- Inbound and Outbound Calling
- Data Entry
- Product Knowledge
- Paperwork Processing
- Multi-Task Management
- 10-Key
- Customer Service
Languages
English
Professional
Spanish
Professional
Timeline
Server
The Plaza Restaurant
06.2023 - 01.2024
City Mail Carrier
U.S Postal Service MCSO
10.2020 - 12.2022
Regional CSR
Happy State Bank
06.2017 - 10.2020
High School Diploma -
Pampa High School