Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mayra Velasquez

Mayra Velasquez

Elmhurst,NY

Summary

Dynamic and results-driven professional with extensive experience in customer service and sales, notably at Primerica. Proven ability to build strong client relationships and drive revenue growth through effective communication and strategic sales initiatives. Licensed insurance agent skilled in delivering exceptional service while maintaining high ethical standards.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Insurance Agent

Primerica
09.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Salesperson

Bland Beauty
04.2023 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Sales Agent

Maxsip Solutions
03.2023 - 12.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Manicurist and Pedicurist

Spa Bellagio
01.2023 - 03.2023

Owner

Zazega Group
09.2010 - 11.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Marketing Manager

Maresa
08.2008 - 08.2010
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.

Sales Manager

Zunino Groupo
09.1998 - 07.2008
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Bachelor Of Business Administration And Management -

Loja University
Quito- Ecuador
08.2007

Bachelor Of Administration -

Srta 23 De Junio
Guayaquil- Ecuador
01.1998

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales

Certification

Administration

Excellent Sales

Beauty Color

Insurance Life

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Insurance Agent

Primerica
09.2024 - Current

Salesperson

Bland Beauty
04.2023 - Current

Sales Agent

Maxsip Solutions
03.2023 - 12.2023

Manicurist and Pedicurist

Spa Bellagio
01.2023 - 03.2023

Owner

Zazega Group
09.2010 - 11.2022

Marketing Manager

Maresa
08.2008 - 08.2010

Sales Manager

Zunino Groupo
09.1998 - 07.2008

Bachelor Of Business Administration And Management -

Loja University

Bachelor Of Administration -

Srta 23 De Junio

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