Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayte Lopez

Dallas,TX

Summary

Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Overview

7
7
years of professional experience

Work History

Cashier Team Lead

Mike Anderson BBQ
10.2021 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Lead Hostess

Odelay Tex-Mex
09.2022 - 06.2025
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.

Restaurant Manager

Mesero Restaurant
04.2018 - 06.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

North Dallas High School
Dallas, TX

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Languages

English

Timeline

Lead Hostess

Odelay Tex-Mex
09.2022 - 06.2025

Cashier Team Lead

Mike Anderson BBQ
10.2021 - Current

Restaurant Manager

Mesero Restaurant
04.2018 - 06.2022

High School Diploma -

North Dallas High School

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