Detail-oriented supervisor known for analytical skills and effective training strategies. Experienced in optimizing daily operations and enhancing team performance, committed to fostering a culture of safety and exceptional service.
Work History
Supervisor
2 Years 7 Months
Bon Bon Tea House | 01.2024 - Current
Supervised daily operations to ensure exceptional customer service and product quality.
Trained and mentored new staff on drink preparation and service standards.
Developed team schedules to maintain efficient workflow during peak hours.
Implemented inventory management practices to reduce waste and optimize stock levels.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding their development.
Barista
1 Year 9 Months
Coffee Bean & Tea Leaf | 04.2022 - 01.2024
Managed daily operations, ensuring efficient workflow and inventory management.
Trained new staff on beverage preparation and customer service protocols.
Developed staff schedules, balancing employee availability with peak service demands.
Lifeguard
3 Years 2 Months
YMCA | 06.2019 - 08.2022
Responded swiftly to emergencies, providing first aid and CPR as needed.
Administered first aid and CPR during emergencies.
Conducted regular pool maintenance checks to uphold cleanliness and safety standards.
Assisted in the development of swimming programs for various age groups.
Education
Associate of Science - Cyber Security
Moorpark College | Moorpark, CA | 05-2027
Associate of Science - Philosophy
Moorpark College | Moorpark, CA | 05-2027
High School Diploma
Simi Valley High School | Simi Valley, CA | 06-2019