Summary
Overview
Work History
Education
Skills
Timeline
Generic

McDavis Jr Ojarikre

Summary

Detail-oriented IT Technician with expertise in network troubleshooting, technical support, and documentation creation. Committed to enhancing system performance and customer satisfaction through effective problem resolution.

Overview

3
3
years of professional experience

Work History

IT Technician

University Of North Texas
Denton, Texas
08.2025 - Current
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Collaborated with team members to improve IT service delivery processes and efficiency.
  • Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
  • Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.

IT Technician support

Texas Tech University
Lubbock, Texas
01.2024 - 03.2025
  • Provided technical support via phone, email, and in-person consultations for users.
  • Troubleshot network connectivity issues using diagnostic tools and problem-solving techniques.
  • Utilized active directory to reset user passwords for employees.
  • Installed and configured various hardware components such as printers, scanners, and computers.

Education

Associate of Science - Computer Science

Odessa College
05-2024

Bachelor of Science - Cyber Security

University of North Texas
Denton, TX
07-2027

Skills

  • Technical support
  • Network troubleshooting
  • System installation
  • Customer support

Timeline

IT Technician

University Of North Texas
08.2025 - Current

IT Technician support

Texas Tech University
01.2024 - 03.2025

Associate of Science - Computer Science

Odessa College

Bachelor of Science - Cyber Security

University of North Texas
McDavis Jr Ojarikre