Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
McKade Bright

McKade Bright

Eagle Mountain,UT

Summary

Dynamic Shift Lead at Little Caesars with a strong focus on customer service and team motivation. Proven ability to train employees and enhance operational quality. Skilled in cash handling and maintaining safety standards, consistently fostering a welcoming atmosphere that boosts guest satisfaction. Committed to driving team productivity and achieving business goals. Ability to run and manage everything in the store from the front to back from the kitchen to the counter. I love people and I love to work with them, but if needed I can get more than enough done on my own.

Overview

3
3
years of professional experience

Work History

Shift Lead

Little Caesars
09.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Provided training to new employees and assigned daily tasks.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.

Restaurant Waiter

Denny's
12.2023 - 05.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Cashier/Cart Pusher

Walmart
09.2022 - 03.2023
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Education

GED, Highschool Diploma - General Studies

Salt Lake Community College
Salt Lake City, UT
01.2024

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Quality control
  • Team leadership

Languages

Spanish
Limited Working

Timeline

Shift Lead

Little Caesars
09.2024 - Current

Restaurant Waiter

Denny's
12.2023 - 05.2024

Cashier/Cart Pusher

Walmart
09.2022 - 03.2023

GED, Highschool Diploma - General Studies

Salt Lake Community College

Similar Profiles

CREATE PROFILE