Mckaeli Wright
Ogden,UT
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding Radiology information/details, Radiology Appointments, Finance options and documentation requirements. Excels at Identifying patient needs and concerns to improve engagement strategies and overall service
Overview
8
8
years of professional experience
Work History
Patient Access Scheduler
R1 Rcm
09.2019 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic information into computer database to establish patient's medical record
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Utilized knowledge of electronic medical record systems and medical terminology to perform data entry tasks
Receptionist
Tanner Clinic
01.2017 - 08.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Clearfield High School
Clearfield05-2015
Skills
- Insurance verification
- HIPAA compliance
- Patient registration
- Medical terminology
- Team collaboration
- Excellent Communication
Timeline
Patient Access Scheduler
R1 Rcm
09.2019 - Current
Receptionist
Tanner Clinic
01.2017 - 08.2019
High School Diploma -
Clearfield High School
Similar Profiles
ANGELA CAMPBELLANGELA CAMPBELL
US Manager Credit Balance at R1 RCMUS Manager Credit Balance at R1 RCM
Madhu KumariMadhu Kumari
Medical Billing Executive at R1 RCM, Intermountain HealthcareMedical Billing Executive at R1 RCM, Intermountain Healthcare
Deborah JohnsonDeborah Johnson
Vice President of Medical Transcription at R1 RcmVice President of Medical Transcription at R1 Rcm
Katherine WorkizerKatherine Workizer
Billing Representative at R1 RcmBilling Representative at R1 Rcm
Tyson DandoyTyson Dandoy
Licensed Tattoo Artist at Self-employeedLicensed Tattoo Artist at Self-employeed