McKayla Crabtree
Clarksville,TN
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Vanderbilt
11.2023 - Current
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
CPhT/Immunization Certified
Publix Pharmacy
10.2021 - 11.2023
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Conducted compliance packaging of prescribed medications into unit dose containers.
- Maintained records of controlled substances dispensed according to state regulations.
- Assisted patients in understanding their medication instructions and usage directions.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Entered patient profile information into computer systems accurately and completely.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Prepared prescription transfers to other pharmacies.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Provided immunizations to patients in accordance with established protocols and standards.
- Conducted assessments of patient's medical history, allergies, and current immunization status.
- Educated patients on the importance of receiving vaccinations as well as potential side effects.
- Ensured compliance with federal, state, and local laws regarding immunization administration.
- Ordered necessary supplies for administering vaccines such as needles and syringes.
- Adhered to safety procedures when handling hazardous materials such as vaccines or biohazardous waste.
- Administered flu and Covid immunizations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Certified Pharmacy Technician
CVS Pharmacy
05.2018 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Provided medication and other healthcare products to customers accurately and efficiently.
Restaurant Crew Member
Burger King
12.2019 - 09.2020
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Maintained fast speed of service, especially during rush times.
- Worked front counter, drive-thru and other areas as needed.
Deli/Bakery Assistant
Chappell's Hometown Foods
01.2015 - 04.2018
- Greeted customers at deli counter to fulfill requests and answer questions.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
Education
Associate of Science - General Studies
Nashville State Community College
Nashville, TN05.2018
High School Diploma -
Waverly Central High School
Waverly, TN05.2014
Skills
- Answering and Routing Calls
- Relationship Building
- Prescription Refill Fulfillment
- Dispensing Medications
- Cash Register Operations
- Customer Service
- Regulatory Compliance
- Detail-Oriented
- Data Entry
- Medication Storage and Labeling
- Prescription Filling and Labeling
- Immunizations
- Patient Safety
- HIPAA Guidelines
- Team Building
- Intravenous Admixture Preparation
- Patient Confidentiality
- Aseptic Techniques
- Problem-Solving Skills
- Team Collaboration
- Continuous Learning
- Attention to Detail
- Effective Communication
- Problem Solving
- Verifying Orders
- Receiving Incoming Supplies
- Answering Customer Questions
Certification
- Licensed Pharmacy Technician - 10/15/2019-10/31/2025
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Vanderbilt
11.2023 - Current
CPhT/Immunization Certified
Publix Pharmacy
10.2021 - 11.2023
Restaurant Crew Member
Burger King
12.2019 - 09.2020
Certified Pharmacy Technician
CVS Pharmacy
05.2018 - 10.2021
Deli/Bakery Assistant
Chappell's Hometown Foods
01.2015 - 04.2018
Associate of Science - General Studies
Nashville State Community College
High School Diploma -
Waverly Central High School
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