McKayla Gibson
Albuquerque,NM
Summary
Dynamic professional with a strong background in customer relations and effective communication, honed at Bust Out Escape Room. Proven ability to build trusting relationships and manage complex situations, while utilizing online tools for efficient problem-solving. Recognized for maintaining high standards of service and fostering collaborative teamwork.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Game Master
Bust Out Escape Room
Albuquerque, NM
09.2024 - 12.2025
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
Sales Associate
Autozone
Albuquerque, NM
02.2025 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Victims Advocate Intern
First Judicial District Attorney’s Office
Santa Fe, NM
04.2024 - 07.2024
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Education
High School Diploma -
ECademy High School
Albuquerque, NM05.2025
Skills
- Customer relations
- Customer service expertise
- Collaborative leadership
- Online tools proficiency
- Basic repair skills
- Interpersonal and written communication
Timeline
Sales Associate
Autozone
02.2025 - 05.2025
Game Master
Bust Out Escape Room
09.2024 - 12.2025
Victims Advocate Intern
First Judicial District Attorney’s Office
04.2024 - 07.2024
High School Diploma -
ECademy High School