McKayla Johns
Warwick,RI
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Tavolo Wine Bar & Tuscan Grill
06.2023 - Current
- Greeted customers warmly upon arrival and provided excellent customer service.
- Answered customer questions about hours, seating, and menu information.
- Trained on the POS systems to process to go orders.
- Opened restaurant on weekends.
- Supported needs of wait staff who attended to specific needs of countless customers daily.
Server
Dear Heart's Ice Cream
06.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to process orders
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Greeted customers warmly upon arrival and provided excellent customer service.
- Opened and Closed store.
Education
High School Diploma -
North Kingstown Senior High School
North Kingstown, RI06.2024
Skills
- Reservations Management
- Guest Complaint Resolution
- Customer Service
- Guest Engagement
- Positive attitude
- Team Player
Timeline
Hostess
Tavolo Wine Bar & Tuscan Grill
06.2023 - Current
Server
Dear Heart's Ice Cream
06.2022 - 01.2023
High School Diploma -
North Kingstown Senior High School
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