McKayla LaMange
Hastings,MI
Summary
Motivated server delivering exceptional customer service and meticulous attention to detail. Successfully trained new team members, enhancing overall team proficiency. Eager to leverage expertise in order management and customer engagement to drive positive outcomes.
Overview
5
5
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Hastings, Michigan
10.2021 - Current
- Delivered accurate food and drink orders to guests in a fast-paced restaurant environment.
- Coordinated with kitchen staff to expedite meal preparation, ensuring timely service.
- Handled phone calls and prepared to-go orders promptly for customer pickup, streamlining order accuracy.
- Processed payments efficiently, utilizing point-of-sale systems accurately.
- Handled money transactions accurately, adhering to company cash handling procedures.
- Maintained cleanliness and organization of dining areas and server stations consistently.
- Trained new servers on company policies, improving team onboarding and consistency in service.
Education
High School Diploma -
Thornapple Kellogg High School
Middleville, MI05-2019
Skills
- Order accuracy
- Point of sale
- Food service
- Customer service
- Training new staff
- Team collaboration
- Attention to detail
- Customer relationship
Timeline
Server
Applebee's Neighborhood Grill & Bar
10.2021 - Current
High School Diploma -
Thornapple Kellogg High School