Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mckayla Renfro

Conroe,TX

Summary

Successful Pharmacy Technician obtaining 1 year of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Willis, TX
01.2023 - Current
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Customer Service Representative

Home Depot
Conroe, TX
05.2021 - 08.2022
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

Some College (No Degree) - Nursing

Lonestar
The Woodlands, TX

Skills

  • Medication Dispensing
  • Supporting Pharmacy Operations
  • Insurance Billing
  • Drug Inventory Control

Certification

Adult First Aid/CPR/AED

  • American Red Cross
  • Expiration 01/16/2026

Timeline

Pharmacy Technician

Walgreens
01.2023 - Current

Customer Service Representative

Home Depot
05.2021 - 08.2022

Some College (No Degree) - Nursing

Lonestar

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Mckayla Renfro