McKena Hutchins
Gadsden
Summary
Energetic and motivated professional with strong organizational, communication, and customer service skills. Experienced in balancing multiple responsibilities, working in team environments, and learning new skills quickly. Eager to contribute to a dynamic workplace and grow professionally.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Front of House Trainer
Olive Garden
Gadsden
04.2023 - 04.2024
- Trained new team members on customer service menu knowledge and operational procedures.
- Assisted in daily front-of-house management to ensure smooth operations.
- Resolved guest issues promptly and professionally to enhance experiences.
Teacher
Guntersville Child Development Center
Guntersville
01.2020 - 02.2021
- Planned and implemented age-appropriate lessons and activities
- Maintained a safe, supportive, and engaging classroom environment
- Communicated regularly with parents about student progress
Teacher
First Steps Early Learning Center
Rainbow City
08.2018 - 12.2019
- Delivered early childhood education programs fostering social, emotional, and cognitive development in students
- Monitored student progress to tailor lessons for individual learning needs and enhance academic growth
- Assisted with classroom management to sustain a positive learning environment and promote student engagement
Sales Ambassador
Straight Talk
Oneonta
05.2015 - 07.2016
- Guided customers in selecting products and services, enhancing their purchasing experience.
- Executed transactions accurately and efficiently, ensuring a positive customer experience.
- Organized sales floor by managing product displays and inventory, supporting seamless shopping experience.
Education
Bachelor of Science - Early Childhood Education
University of West Alabama
Livingston, AL05-2029
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College
NY05-2025
Skills
- Staff training
- Lesson planning
- Customer engagement
- Guest relations
- Operational leadership
- Time management and organization
- Microsoft Office Suite
- Communication skills
Certification
State of Alabama Career Readiness Certificate: ACT WorkKeys® Silver Certificate
Accomplishments
President’s Education Awards Program: Outstanding Academic Achievement
Timeline
Front of House Trainer
Olive Garden
04.2023 - 04.2024
Teacher
Guntersville Child Development Center
01.2020 - 02.2021
Teacher
First Steps Early Learning Center
08.2018 - 12.2019
Sales Ambassador
Straight Talk
05.2015 - 07.2016
Bachelor of Science - Early Childhood Education
University of West Alabama
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College