MCKENNA BURNS
Delray Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Comfortable working in fast-paced environments to handle demanding workload.
Overview
6
6
years of professional experience
Work History
Lead Hostess
Rosewater Rooftop By Akira Back
11.2022 - Current
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Restaurant Hostess
The Cabin Restaurant
09.2017 - 07.2020
- Greeted guests and sat customers at tables or in waiting areas
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
- Helped restaurant staff set up small and large events to coordinate smooth execution
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
Bachelor of General Studies and -
Florida Atlantic University
Boca Raton, FL08.2022
a Certificate in Hospitality -
High School Diploma -
Colts Neck High School
Colts Neck, NJ06.2018
Skills
- Customer Service
- Seating Assignment Preparation
- Guest Greeting and Seating
- Personable and Friendly
- Active Listening and Communication
- Reservations Coordination
- Staff Training
- Telephone Skills
Timeline
Lead Hostess
Rosewater Rooftop By Akira Back
11.2022 - Current
Restaurant Hostess
The Cabin Restaurant
09.2017 - 07.2020
Bachelor of General Studies and -
Florida Atlantic University
a Certificate in Hospitality -
High School Diploma -
Colts Neck High School
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