McKenna Follen
Owosso,MI
Summary
Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Eye Care Associates Of Owosso
Owosso, MI
02.2021 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Phlebotomist
Memorial Healthcare
Owosso, MI
07.2021 - 02.2022
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Ensured compliance with federal regulations governing laboratory procedures.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
Education
High School Diploma -
Laingsburg High School
Laingsburg, MI06-2019
Skills
- Data Entry
- Scheduling
- Mail handling
- Multi-line phone system operation
- Telephone skills
Certification
- CPR certified in past with Memorial Healthcare
Timeline
Phlebotomist
Memorial Healthcare
07.2021 - 02.2022
Receptionist
Eye Care Associates Of Owosso
02.2021 - Current
High School Diploma -
Laingsburg High School
Similar Profiles
Jessica BurtwellJessica Burtwell
Registered Medical Assistant at Owosso Medical AssociatesRegistered Medical Assistant at Owosso Medical Associates
Kimberly CreedKimberly Creed
Receptionist at Memorial Health Care- Owosso Urgent CareReceptionist at Memorial Health Care- Owosso Urgent Care
Barbara KempBarbara Kemp
Front Desk Coordinator at Southern Eye Care Associates, OptometristsFront Desk Coordinator at Southern Eye Care Associates, Optometrists
Cameron CampbellCameron Campbell
Police Officer at Grand Blanc Township, MichiganPolice Officer at Grand Blanc Township, Michigan
RICHARD B. WhiteRICHARD B. White
Stocking at WalmartStocking at Walmart