McKenna Follen
Owosso,MI
Summary
Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Eye Care Associates Of Owosso
Owosso, MI
02.2021 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Phlebotomist
Memorial Healthcare
Owosso, MI
07.2021 - 02.2022
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Ensured compliance with federal regulations governing laboratory procedures.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
Education
High School Diploma -
Laingsburg High School
Laingsburg, MI06-2019
Skills
- Data Entry
- Scheduling
- Mail handling
- Multi-line phone system operation
- Telephone skills
Certification
- CPR certified in past with Memorial Healthcare
Timeline
Phlebotomist
Memorial Healthcare
07.2021 - 02.2022
Receptionist
Eye Care Associates Of Owosso
02.2021 - Current
- CPR certified in past with Memorial Healthcare
High School Diploma -
Laingsburg High School
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