McKenna Fraley
College Station,TX
Summary
Versatile and dynamic, excelled as a Sales Associate at Sono Briele, enhancing customer satisfaction and loyalty through exceptional service and relationship building. Demonstrated outstanding problem-solving and teamwork skills, significantly contributing to a positive, high-stress work environment. Proven ability to multitask and manage time effectively, ensuring operational excellence.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sono Briele
09.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Swim Instructor
Alice Fraley
06.2016 - 07.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and pool noodles correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
Dance Teacher's Assistant
Lori's School Of Dance
09.2020 - 06.2021
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Education
Bachelor of Science - Kinesiology
Texas A&M University
College Station, TX12-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Outgoing personality
2nd Place at FFA State competition for Ag Issues Forum
I competed with a team, where we spoke about important issues that those in the agricultural industry could face. With a team of five other people, we had to give a 15 minute spoken presentation where we were expected to relay all of the important information while staying within our time frame. This accomplishment took months of practicing with the team, presenting to big agricultural companies, and researching information on the topic.
Timeline
Sales Associate
Sono Briele
09.2023 - 06.2024
Dance Teacher's Assistant
Lori's School Of Dance
09.2020 - 06.2021
Swim Instructor
Alice Fraley
06.2016 - 07.2023
Bachelor of Science - Kinesiology
Texas A&M University
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