McKenna Gonsalves
Charlotte Tilbury Business Manager
Overland Park,KS
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new products. Commended for innovation and creative problem-solving to address business challenges.
Veteran Beauty Advisor with top-level skills in product knowledge and application. Likeable personality and customer-focused background coupled with expertise in Charlotte Tilbury. Ready to tackle new challenges and build success with exciting organizational skillset.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Charlotte Tilbury Business Manager
Nordstrom
Overland Park, KS
05.2018 - Current
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
Education
Bachelor of Arts - Business Management
Northwest Missouri State University
Maryville, MO 08.2014 - 05.2018
Skills
Operational leadership
undefinedTimeline
Charlotte Tilbury Business Manager
Nordstrom
05.2018 - Current
Bachelor of Arts - Business Management
Northwest Missouri State University
08.2014 - 05.2018