Summary
Overview
Work History
Education
Skills
Volunteer Work, Community Support
Additional Information
Timeline
Generic

McKenna Harris

Pottstown,PA

Summary

Outgoing Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

4
4
years of professional experience

Work History

Supervisor of Operations

Dairy Queen Grill & Chill
07.2020 - Current


  • Responsible for opening and closing of the store.
  • Accountable for regular monetary balancing of register drawers.
  • Established positive and effective communication among my team members.
  • Set, enforced, and optimized internal policies to maintain responsiveness to customer's demands.
  • Responsible for training and coaching employees on practices, procedures, and performance strategies.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Salon Assistant

Salon Twenty Two
05.2023 - 09.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk receiving phone calls.
  • Washed and dried customer's hair.
  • Supported peers with completing their client needs timely.

Education

State License Passed - Cosmetology

Salon Professional Academy
Collegeville, PA
05.2023

High School Diploma -

Pottsgrove Senior High School
Pottstown, PA
06.2022

Skills

  • Customer Service
  • Time Management
  • Organizational Skills
  • Employee Supervision/Coaching
  • Multitasking
  • Sound judgement
  • Ability to work in high paced environment
  • Reliable with desire to excel

Volunteer Work, Community Support

Supported local community work during a clean up day in our Pottstown community.  Also completed volunteer work at In Ian's Boots to help support loading of shoes for outgoing distribution. 

Additional Information

Hard working professional looking forward to building upon my skills and achieving career success.


References available upon request.

Timeline

Salon Assistant

Salon Twenty Two
05.2023 - 09.2023

Supervisor of Operations

Dairy Queen Grill & Chill
07.2020 - Current

State License Passed - Cosmetology

Salon Professional Academy

High School Diploma -

Pottsgrove Senior High School

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McKenna Harris