Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Martin

Casa Grande,AZ

Summary

I am a dedicated professional with a strong work ethic and integrity. I am very well trained and experienced in conflict resolution and customer assistance, enhancing customer satisfaction and operational efficiency. Along with my other skills I am confident in my ability to manage inventory and ensure a clean, organized work environment.

Overview

2
2
years of professional experience

Work History

Cashier and Prep Cook

Pacos Tacos
Casa Grande, AZ
12.2023 - Current
  • Processed customer transactions efficiently using POS systems.
  • Assisted in maintaining clean and organized workstations for optimal service.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Managed inventory levels, ensuring stock availability during peak hours.

Assistant Manager

Chick Fil A
Casa Grande, AZ
07.2024 - 01.2026
  • Trained new team members on customer service protocols and operational procedures
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Food Expeditor

Creative Cafe
Casa Grande, AZ
11.2023 - 06.2024
  • Coordinated timely food delivery from kitchen to dining area, ensuring order accuracy and efficiency.
  • Collaborated with kitchen staff to streamline food presentation and expedite service during peak hours.
  • Maintained cleanliness and organization of expediting station, adhering to health and safety standards.
  • Communicated effectively with servers and chefs to resolve order discrepancies swiftly and professionally.

Education

High School Diploma -

Leona Connected
Online
02.2026

Skills

Customer assistance

Work ethic and integrity

Patience and empathy

Professionalism and courtesy

Conflict resolution

Timeline

Assistant Manager

Chick Fil A
07.2024 - 01.2026

Cashier and Prep Cook

Pacos Tacos
12.2023 - Current

Food Expeditor

Creative Cafe
11.2023 - 06.2024

High School Diploma -

Leona Connected
McKenna Martin