Mckenna Naquin
Ponchatoula,LA
Summary
Proven hospitality professional with a track record of enhancing guest satisfaction at Our Moms Restaurant and Zeas. Excels in guest engagement and maintaining high cleanliness standards. Demonstrated ability to improve service quality through effective teamwork and strong work ethic. Skilled in safe food handling and guest relations management, contributing to memorable dining experiences. Motivated party host and team member with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Our Moms Restauraunt
08.2024 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Party Host/Team Member/Cashier
Airborn Extreme
06.2023 - 12.2023
- Elevated guest satisfaction by creating engaging and personalized party experiences.
- Addressed and resolved any guest concerns promptly, maintaining positive atmosphere at all times.
- Promoted a safe environment by enforcing rules and regulations consistently during events.
- Led creative games and activities to engage and entertain guests during events.
- Hosted birthday parties of 10 - 30 guests byself.
- Passionate about learning and committed to continual improvement.
Server
Zeas
02.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Undergrad
Southeastern Louisiana University
Hammond, LA06.2028
High School Diploma -
Denham Springs High School
Denham Springs, LA05.2023
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Cleanliness standards
- Order Accuracy
- Cash Handling
- High-volume dining
- Menu Memorization
- Table Setting
- Guest Relations Management
- Hospitality service expertise
- Memory retention
- Menu presentation
- Professional Appearance
Timeline
Server
Our Moms Restauraunt
08.2024 - 09.2024
Party Host/Team Member/Cashier
Airborn Extreme
06.2023 - 12.2023
Server
Zeas
02.2023 - 06.2023
No Degree - Undergrad
Southeastern Louisiana University
High School Diploma -
Denham Springs High School
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