Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Patterson

San Diego,CA

Summary

I have been a server for the past 1 1/2 years. Having two kitchens in my last restaurant has made me very skilled at working in a fast-paced environment. I work very well under pressure. I am very attentive to a customer's needs and make it my priority to ensure that my customers have the best experience possible. I am also a very outgoing person and a quick learner.

Overview

3
3
years of professional experience

Work History

Server

Banner Elk Cafe And Lodge Espresso Bar And Eatery
01.2024 - 06.2025
  • Provided service from two kitchens
  • Coordinated orders between two kitchens, ensuring accuracy and timely delivery to guests.
  • Worked with the POS system "Toast" to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires
  • Was a Lead server, meaning I was in charge of assigning sidework and making sure my other servers were not stressed or overwhelmed.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Cashier

Brew Coffee Spot
06.2022 - 07.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged, and displayed merchandise as required.
  • Prepared and warmed up pastries for customers
  • Bussed tables and the bus bin

Cashier and Smoothie Maker

Jamba Juice X Auntie Anne's
02.2023 - 05.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked the drive-thru

Education

Bachelor of Science - Psychology

Appalachian State University
Boone, NC
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Able to work in high-stress environments
  • Table bussing
  • Menu memorization
  • Quick learner

Timeline

Server

Banner Elk Cafe And Lodge Espresso Bar And Eatery
01.2024 - 06.2025

Cashier and Smoothie Maker

Jamba Juice X Auntie Anne's
02.2023 - 05.2023

Cashier

Brew Coffee Spot
06.2022 - 07.2023

Bachelor of Science - Psychology

Appalachian State University

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