McKenna Smith
New York,United States
Summary
Corporate Communications Graduate with an extensive background in maintaining strong relationships with clients, handling large transactions under high volume environments, and providing reorganization systems in the workspace to make productivity operate more efficiently.
Overview
5
5
years of professional experience
Work History
VIP Bottle Server
Nexus Global
New York City
09.2025 - Current
- Managing client relations in NYC and the Bahamas to provide extensive Global Member customer satisfaction.
- Designated server for high-profile guests, VIP's, and important liquor distribution rep contacts from out of the country.
- Maintaining table service while assisting coworkers to ensure the workflow is successful during high-stress and time-sensitive issues.
Top Seller Styling Assistant
Saks Fifth Avenue
New York
11.2023 - Current
- Manage preparations, styling of garments, and merchandising rooms according to customer needs including traveling out of the country.
- Keeping over 20+ client finances up to date and ringing up to 75-100k weekly in product.
- Developing and maintaining relationships with new and existing VP clients, working closely with leased brands, and creating a strong community within the personal business.
- Uses Adobe Premiere Pro, Excel for finances, Google Slides for selling, and creates shared albums for clients of their wardrobes.
- Handles all the Special Orders for VIC’s and works directly with the Sak’s buying team, managing directors, and financial team.
- Manages consignment items with paperwork, works closely with memo services, and OPS team to increase the business’s revenue.
Cocktail Server
Temple Bar
New York City
09.2023 - 09.2025
- Has attended many cocktail knowledge trainings and studied flavor profiles of each drink under the bar manager.
- Maintain a strong relationship with VIP clients and are in constant contact with them weekly.
- Always makes sure the guests are satisfied and the tables stay clean of any dirty items not being used.
VIP Bottle Server
Bounce Nightclub
New York City/Montauk
05.2021 - 04.2023
- Recommended and upsold bottles to clients during high-volume shifts.
- Delivered bottle service in an high pace environment, catering to celebrities, other high end clientele, and large parties.
- Provided efficient service to clients and flipped tables when necessary to increase revenue.
Education
Bachelor's Degree - Corporate Communication
Baruch College
New York05-2022
Associate's Degree -
Borough of Manhattan CUNY
New York, NY05-2020
Skills
- Customer Service
- Financial Responsibility
- Structural Organization
- Stability
Timeline
VIP Bottle Server
Nexus Global
09.2025 - Current
Top Seller Styling Assistant
Saks Fifth Avenue
11.2023 - Current
Cocktail Server
Temple Bar
09.2023 - 09.2025
VIP Bottle Server
Bounce Nightclub
05.2021 - 04.2023
Bachelor's Degree - Corporate Communication
Baruch College
Associate's Degree -
Borough of Manhattan CUNY