MCKENZIE ARROWOOD
Easley
Summary
Flexible and adaptable professional with experience serving as a first point of contact for potential clients, answering phone questions and inquiries, and great communication skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Vertical Treatment Centers
Greenville Sc
10.2023 - Current
- Assisted in patient intake, ensuring accurate data entry and documentation.
- Supported healthcare providers during examinations and procedures, enhancing patient care efficiency.
- Administered vaccinations and medications under supervision, adhering to safety protocols.
- Managed appointment scheduling and follow-ups, optimizing clinic workflow and patient access.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Mentored new staff on best practices for patient care and administrative tasks, fostering team development.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Phlebotomist
Premier Medical Laboratory Services
Greenville, SC
01.2022 - 08.2022
- Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples.
- Kept track of the specimens I collected by initiating, dating, and noting the date and time of collection.
- Labeled vacutainer tubes correctly with the patient's name, date, and time of collection.
Receptionist
Great Clips
Pickens, SC
12.2021 - 03.2022
- Scheduled and confirmed appointments and meetings.
- Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
- Make appointments and keep track of them on a calendar.
- Receive and sort mail, deliveries, and couriers on a daily basis.
- Kept the reception area clean and tidy to give visitors a positive first impression.
Receptionist
Xclusive Collision Center
Easley, SC
11.2017 - 02.2019
- Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.
- Greet visitors in person or over the phone; answer and refer inquiries.
- Was in charge of the office database, which included retrieving and organizing information for individual employees and clients.
- Listen to customer complaints and try to resolve them.
Education
High School - undefined
Easley High School
Easley, SC01.2021
Skills
- Customer/Client relations
- Verbal and written communication
- Customer-service oriented
- Attention to detail
- Personable and outgoing
- Documentation and reporting
- Punctual
- Sorting and labeling
- Telephone skills
- Organization skills
Timeline
Medical Assistant
Vertical Treatment Centers
10.2023 - Current
Phlebotomist
Premier Medical Laboratory Services
01.2022 - 08.2022
Receptionist
Great Clips
12.2021 - 03.2022
Receptionist
Xclusive Collision Center
11.2017 - 02.2019
High School - undefined
Easley High School