Summary
Overview
Work History
Education
Skills
References
Timeline
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McKenzie Christopher

McKenzie Christopher

Lyman,SC

Summary

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at communication with dedication to efficiency and accuracy.

Overview

3
3
years of professional experience

Work History

Cashier

Spirit Halloween
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Sales Associate

Target
06.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Operations Manager

DogGone Classy
03.2021 - 05.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered multi-line phone system and enthusiastically greeted callers.

Education

High School Diploma -

Airport High School
West Columbia, SC
06.2020

Skills

  • Coaching and Mentoring
  • Issue Resolution
  • Refunds and Exchanges
  • Guest Inquiries
  • Cleaning and Sanitizing
  • Money Handling
  • Verbal and Written Communication
  • Office Staff Leadership
  • Database Maintenance
  • Preparing Contracts
  • Keyboarding Skills

References

Megan Powers, Current Manager: (843) 957 8644


Ethaniel Baynes, Current Coworker: (864) 256 5607

Timeline

Cashier

Spirit Halloween
08.2023 - Current

Sales Associate

Target
06.2022 - 05.2023

Operations Manager

DogGone Classy
03.2021 - 05.2022

High School Diploma -

Airport High School

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McKenzie Christopher