Mckenzie Doyle
Madison County ,GA
Summary
Detail-oriented professional with a proven track record in customer service and cash management. Adept at training and mentoring staff to ensure operational excellence, while maintaining high standards of integrity and reliability.
Overview
5
5
years of professional experience
Work History
Cashier
ZKS Colbert Inc
Colbert, GA
01.2025 - 09.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash management duties, including balancing registers at shift end.
- Trained new cashiers on company policies and procedures for operational excellence.
- Conducted inventory checks to support stock management and replenishment efforts.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Shift Leader
Burger King
Athens, GA
01.2024 - 01.2025
- Supervised daily operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored new team members on service protocols and operational procedures.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Coordinated shift schedules, optimizing staff coverage during peak hours for efficiency.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Money Center Cashier
Walmart
Elberton, GA
02.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, balancing funds at beginning and end of shifts.
- Assisted in training new cashiers on operational procedures and system usage.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Production Worker
Pilgrim Pride
Elberton, GA
03.2022 - 02.2023
- Collaborated with team members to meet daily production targets.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Supported new staff, facilitating quicker adaptation to production environment.
Education
No Degree -
Oglethorpe County High School
Oglethorpe, GASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Reliability and punctuality
- Product knowledge
- Merchandise restocking
- ID verification
- Staff mentoring
- Honest and dependable
Timeline
Cashier
ZKS Colbert Inc
01.2025 - 09.2026
Shift Leader
Burger King
01.2024 - 01.2025
Money Center Cashier
Walmart
02.2023 - 01.2024
Production Worker
Pilgrim Pride
03.2022 - 02.2023
No Degree -
Oglethorpe County High School