McKenzie Tillery
Amarillo,TX
Summary
Dynamic hairstylist with proven expertise in hair styling techniques and advanced communication skills, honed at UglyPress and The Haircut Lounge. Excelled in building a loyal clientele through exceptional service and personalized consultations, achieving notable client satisfaction. A state-licensed cosmetologist who thrives in fast-paced environments, demonstrating a quick learning ability and strong leadership in team settings.
Overview
4
4
years of professional experience
Work History
Hairstylist
UglyPress
3608 Mockingbird Lane, Amarillo TX 79109
12.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hairstylist
The Haircut Lounge 79106
2300 Bell St #4, Amarillo, TX
04.2023 - 12.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
FOH Team Member
Chick Fil A
4510 Coulter St S, Amarillo, TX 79119
11.2020 - 11.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
Education
Cosmetology Lisence - Cosmetology
Wade Gordon Hairdressing Academy
2520 Paramount Blvd, Amarillo, TX 7910904.2022
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- State licensed cosmetologist
- Strong leader
- Social media promotion
Timeline
Hairstylist
UglyPress
12.2024 - Current
Hairstylist
The Haircut Lounge 79106
04.2023 - 12.2024
FOH Team Member
Chick Fil A
11.2020 - 11.2021
Cosmetology Lisence - Cosmetology
Wade Gordon Hairdressing Academy