McKenzie Riley
Durham,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Office Coordinator
Exyte
2023.03 - Current
- Collaborated with Regional and Global representatives Business Development to create Sales plan for 2024. Market analysis and trends, campaigns and conferences, bill rates, account strategy and client relations, sales strategy and competitive analysis.
- Helped create and manage two SharePoint sites for proposals, CV's, headshots, presentations, and sales for USA Biopharmaceuticals Department.
- Incharge of 2024 trade shows; tasks include creating and managing that budget, coordination, attendance, presentations, scheduling, and marketing.
- Managed Durham and Philadelphia office operations including assisting Engineers and Project Managers, purchasing and invoicing, and other administrative tasks for a team of 50 employees.
- Coordinated logistics for corporate events, including venue selection, catering, and travel arrangements to build communication and collaboration within the team.
Bartender
Bombshell Beer Company
2020.08 - Current
- Provide excellent customer service and a welcoming atmosphere to all customers.
- Educate customers and new staff members about craft beer, guided recommendations, and the brewery's history
- Perform opening and closing duties quickly and efficiently. Duties not limited to; nightly reports, tip outs, changing and replenishing inventory, and cleaning.
Package Handler and Driver Helper
UPS
2020.08 - 2023.03
- Strong attention to detail of packages for multiple delivery vehicles; noting package condition, weight, vehicle number, and shelf location.
- Collaborate with Drivers on package placement to allow drivers to pull packages instinctively without hesitation.
- Assist drivers in the organization of the vehicle to minimize time per stop.
Assistant Catering Manager
VAB Catering At PNC Arena
2019.09 - 2021.04
- Worked with clients with all aspects of event planning including but not limited to, room arrangement and design, meal planning and technical needs.
- Developed and maintained relationships with clients, ensuring customer satisfaction and repeat business.
- Coordinated with other departments to execute corporate and internal events ranging from 15 to 1,500 people
- Developed in depth event protocols that included set up checklists, staffing patterns, room design, and break down checklists for all events
- Maintained event documents and files on day to day basis.
- Responsible for ordering and maintaining beverages, linen and rentals for weekly events for multiple locations ensuring efficient stock management and cost control.
- Assisted in hiring and training staff for Arena Club Restaurant, Catering, Ledge Bar, Club in Seat and Suites.
- Adapted new electronic scheduling process to improve ease of scheduling and ensure optimal coverage.
Banquet Captain and Restaurant Supervisor
VAB Catering At PNC Arena
2016.09 - 2019.09
- Managed concurrent events at multiple locations throughout the venue as well as turning venue sites for the next event directly following.
- Provided direction to staff in the way of coaching and leading them to ensure for smooth execution of events.
- Utilized Banquet Event Orders (BEO) to maintain continuous communication between wait staff and catering kitchen in order to fulfill client’s special requests.
- Organized all catering storage areas enabling staff to locate inventory in a timely manner to streamline event setup, resulting in a reduction of setup time and labor costs.
- Developed a work plan assigning wait staff with specific responsibilities to ensure that every event is run efficiently, and all tasks are completed in a timely manner.
- Added responsibilities including staff scheduling, completing daily sales reports for Catering, Arena Club Restaurant and Ledge Bar, monthly inventory, and day to day office duties as required.
- Trained new catering wait staff and banquet captains on company protocol and their responsibilities.
Education
Bachelor of Science - Sport Management
Western Carolina University
Cullowhee, NC05.2014
Skills
- Event Logistics and Coordination
- Budgeting and Finance
- Market Research
- Strategic Planning
- Customer Service
- Inventory Management
- Detail-Oriented
- Presentation Design
Timeline
Office Coordinator
Exyte
2023.03 - Current
Bartender
Bombshell Beer Company
2020.08 - Current
Package Handler and Driver Helper
UPS
2020.08 - 2023.03
Assistant Catering Manager
VAB Catering At PNC Arena
2019.09 - 2021.04
Banquet Captain and Restaurant Supervisor
VAB Catering At PNC Arena
2016.09 - 2019.09
Bachelor of Science - Sport Management
Western Carolina University
Similar Profiles
Lucas GarciaLucas Garcia
Superintendent at ExyteSuperintendent at Exyte
Indira FreemanIndira Freeman
Global HR Operations Lead at ExyteGlobal HR Operations Lead at Exyte
Ashima ChughAshima Chugh
Service Manager Success Factors & S/4 HANA Systems at ExyteService Manager Success Factors & S/4 HANA Systems at Exyte