McKenzie White
Durham,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Lululemon Athletica
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Visual Merchandising Director
Lululemon Athletica
02.2013 - 03.2023
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Established departmental performance goals and provided feedback for underperforming areas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Education
Bachelor of Science - Health And Fitness Specialist
East Carolina
Greenville, NC05.2012
Skills
- Customer Relations
- Staff Training and Development
- Retail Operations
- Recruiting and interviewing
Certification
- Duke Integrative Health and Wellness Coach
Timeline
Assistant Manager
Lululemon Athletica
03.2023 - Current
Visual Merchandising Director
Lululemon Athletica
02.2013 - 03.2023
Bachelor of Science - Health And Fitness Specialist
East Carolina