McKenzye Isler
Elgin,SC
Summary
Dynamic and dedicated professional with extensive experience in customer service at Kohls. Proven ability to enhance customer satisfaction through effective cash handling and strong interpersonal skills. Recognized for maintaining high standards of cleanliness and fostering loyalty, contributing to a positive shopping experience and repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Kohls
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Casheir
Kroger
01.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Line Cook
Taco Bell
09.2023 - 01.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Diploma -
Spring Valley High School
ColumbiaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
Languages
English
Full Professional
Timeline
Cashier
Kohls
09.2024 - Current
Casheir
Kroger
01.2024 - 06.2024
Line Cook
Taco Bell
09.2023 - 01.2024
Diploma -
Spring Valley High School
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