McKinzie Wright
Cincinnati,OH
Summary
Accomplished Department Manager at McDonald's with expertise in operations management and team leadership. Enhanced service efficiency by implementing process improvements and cross-training initiatives. Proven ability in problem-solving and decision-making, optimizing stock levels to reduce waste by 15%. Skilled in customer service and safety compliance, driving success in fast-paced environments.
Professional warehouse specialist with strong expertise in forklift operation and warehouse management. Skilled in inventory control, loading and unloading materials, and maintaining safety standards. Known for effective teamwork and adaptability to changing demands. Reliable and results-driven, ensuring efficient operations and timely task completion.
Overview
11
11
years of professional experience
Work History
Department Manager
McDonald's
Blue Ash, OH
08.2019 - Current
- Supervised daily operations, ensuring compliance with quality and safety standards.
- Trained and mentored staff to enhance service efficiency and customer satisfaction.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Analyzed sales data to identify trends and adjust staffing accordingly for demand fluctuations.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Police Cadet
Dayton Police Department
Dayton, OH
03.2023 - 07.2023
- Assisted in community outreach initiatives to build trust between police and residents.
- Participated in ride-alongs to gain practical experience in law enforcement operations.
- Developed proficiency in report writing and data entry for case management systems.
- Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
- Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
Stand-Up Forklift Operator
DHL Supply Chain
Monroe, OH
03.2018 - 07.2019
- Operated stand-up forklifts to efficiently move inventory within warehouse environment.
- Conducted regular safety checks on equipment to ensure compliance with safety regulations.
- Assisted in training new operators on equipment handling and safety protocols.
- Collaborated with team members to optimize workflow and reduce loading times.
High Reach Forklift Operator
Wayfair
Florence, KY
03.2017 - 06.2018
- Operated high reach forklifts to efficiently move materials in warehouse environment.
- Conducted routine safety inspections and maintained equipment for optimal performance.
- Collaborated with team members to streamline loading and unloading processes.
- Trained new operators on safe handling and operational protocols for equipment use.
Shipping Forklift Operator
Walmart
Monroe, OH
03.2015 - 2017
- Operated forklifts to efficiently load and unload merchandise from trucks.
- Ensured accurate inventory tracking through regular cycle counts and adjustments.
- Maintained safe work environment by adhering to safety protocols and regulations.
- Collaborated with team members to streamline shipping processes and improve efficiency.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Adhered to company policies and procedures related to inventory management, shipping protocols, and workplace safety.
- Contributed to reducing workplace accidents through strict adherence to safety protocols while operating forklift equipment.
Education
High School Diploma -
Winton Woods
Forest Park, OHSkills
Customer service
Team leadership
Decision-making
Safety and security
Problem-solving
Goals and performance
Order management
Workflow coordination
Operations management
Operations
Innovation skills
Time management
Heavy lifting
Shipping and receiving
Pallet jack operation
Workplace cleanliness
Loading dock procedures
Warehouse safety
Order picking
Hand-eye coordination
Attention to detail
Load balancing
Loading dock staging
Safe forklift operation
Timeline
Police Cadet
Dayton Police Department
03.2023 - 07.2023
Department Manager
McDonald's
08.2019 - Current
Stand-Up Forklift Operator
DHL Supply Chain
03.2018 - 07.2019
High Reach Forklift Operator
Wayfair
03.2017 - 06.2018
Shipping Forklift Operator
Walmart
03.2015 - 2017
High School Diploma -
Winton Woods