Mcree Kidwell
Cincinnati,OH
Summary
Ambitious and results-oriented General Manager with over 4 years of experience creating strategic alliances with Suppliers to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.
Overview
10
10
years of professional experience
Work History
District Sales Manager
Verizon Wireless
Cincinnati, OH
07.2023 - Current
- Conducted regular meetings with sales staff to review progress against goals.
- Assessed employee performance through regular reviews and documented any areas needing improvement or development.
- Managed a team of sales representatives and sales managers and provided training, coaching and mentoring to ensure optimal performance.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
- Created detailed reports summarizing all aspects of district operations including financials, staffing levels and customer feedback.
- Identified potential new markets and customers that could be tapped into for increased revenue growth.
- Maintained relationships with key accounts within the district in order to facilitate repeat business opportunities.
- Monitored inventory levels at retail outlets within the district in order to ensure adequate stock availability for customers.
- Implemented incentive programs designed to motivate the sales force within the district.
- Resolved customer complaints quickly while maintaining strong relationships with clients.
- Prepared weekly reports on sales activity, successes and areas needing improvement.
- Collaborated with other departments such as marketing, finance, human resources and operations in order to ensure success across all areas of responsibility.
Sales Manager
Morris Homes / Ashley Furniture
Springdale, OH
11.2020 - 06.2023
- Developed customized sales techniques to successfully sell and upsell Sleep Systems and a variety of furniture to new and existing clients.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Prospected for new business using databases, and other strategies to generate sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
General Manager
Verizon Wireless
Cincinnati, OH
11.2016 - 10.2020
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Forecasted sales, allocated resources and managed labor to improve productivity metrics by 213%.
- Trained, managed and motivated employees to promote professional skill development.
- Designed sales and service strategies to improve revenue and retention.
- Placed in the Top 1% of all Sales Managers/Reps for 44/46 months of employment.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Reduced process gaps by hiring, supervising and coaching 21 employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Planned and developed team building events and exercises to promote employee retention, development & build rapport.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
Sales Associate/Store Manager
AT&T Inc.
Beechmont, OH
10.2015 - 11.2016
- Surpassed monthly sales goals by 157% by cross-selling Cellular Devices and Home Internet, and promoting additional products.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Planned and executed multiple multi-vendor events with local Chamber of Commerce in Brown, Clermont and Hamilton County.
- Won multiple company wide sales contests individually, and achieved a store rating of "excellent" in all 4 quarters.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Bachelor of Science - Computer Engineering
University of Cincinnati
Cincinnati, OHSkills
- Supervision and training
- Cross-functional team management
- Policy/program development
- Sales team development
- Proficient in Microsoft Word, PowerPoint, Excel, as well as multiple CAD programs
- Project scope
- Team oversight
- Calm under pressure
- Project planning and implementation
- Project management
- Communication skills
- Leadership and team building
- Performance improvements
- Increasing efficiency and productivity
- Planning and coordination
Timeline
District Sales Manager
Verizon Wireless
07.2023 - Current
Sales Manager
Morris Homes / Ashley Furniture
11.2020 - 06.2023
General Manager
Verizon Wireless
11.2016 - 10.2020
Sales Associate/Store Manager
AT&T Inc.
10.2015 - 11.2016
Bachelor of Science - Computer Engineering
University of Cincinnati