MD Dipto
Queens,NY
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Cadillac of Long Island City
Long Island City, New York
01.2026 - 05.2026
- Engaged customers by providing detailed product knowledge and personalized service.
- Conducted vehicle demonstrations to highlight features and benefits effectively.
- Managed customer inquiries through various channels, ensuring prompt responses.
- Fostered relationships with clients to encourage repeat business and referrals.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Service Loaner Fleet Manager
Porsche Goldcoast Long Island
Jericho, New York
10.2024 - 12.2025
- Managed daily fleet operations ensuring vehicle readiness and maintenance compliance.
- Coordinated vehicle logistics and transportation for client deliveries and service appointments.
- Oversaw fleet budgeting and procurement processes to optimize resource allocation.
- Analyzed fleet performance metrics to identify areas for process improvement.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Prepared weekly report summarizing key performance indicators for senior management review.
Branch Manager
Enterprise Rent-A-Car
New York, NY
09.2020 - 09.2024
- Managed daily operations of branch to ensure efficient service delivery.
- Supervised staff training and development to enhance customer service skills.
- Coordinated vehicle maintenance and inventory management for fleet optimization.
- Established relationships with corporate clients to drive business opportunities.
- Resolved customer complaints effectively to maintain high satisfaction levels.
Education
Bachelor of Science - Business Administration
Siena University
Albany, NY 09.2016 - 05.2020
Skills
- Customer relationship management
- Product demonstration
- Revenue growth strategies
- Fleet operations management
- Problem solving
- Territory expansion
- Strategic planning
- Sales strategies
Languages
English
Full Professional
Bengali
Native/ Bilingual
Timeline
Sales Consultant
Cadillac of Long Island City
01.2026 - 05.2026
Service Loaner Fleet Manager
Porsche Goldcoast Long Island
10.2024 - 12.2025
Branch Manager
Enterprise Rent-A-Car
09.2020 - 09.2024
Bachelor of Science - Business Administration
Siena University
09.2016 - 05.2020