MD Towsif
Buffalo
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
JCPenney
Buffalo
06.2025 - Current
- Processed customer transactions efficiently at retail checkout stations.
- Maintained accurate cash drawer and balanced totals at shift end.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges following company policies.
- Promoted JCPenney loyalty program during customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sales Associate
Express Clothing
Buffalo
10.2023 - 06.2025
- Assisted customers in selecting apparel and accessories based on personal style.
- Processed transactions accurately using point-of-sale system for customer purchases.
- Educated customers on promotions and loyalty programs to drive engagement.
- Restocked merchandise efficiently to ensure product availability on the sales floor.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Education
Management Information Systems
SUNY At Buffalo
Buffalo, NY06-2029
Skills
- Customer service
- Effective communication
- Team collaboration
- Technical support
- Patience and empathy
- Product knowledge
- Credit card processing
- Cash management
- Promotions and discounts
- Cash register systems
- Receipt handling
- Credit and cash transactions
Languages
English
Native/ Bilingual
Bengali
Professional
Timeline
Cashier
JCPenney
06.2025 - Current
Sales Associate
Express Clothing
10.2023 - 06.2025
Management Information Systems
SUNY At Buffalo
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